Harmony Tee

Funeral Director, Harmony Funeral Care

BBA (Accountancy), Class of 2016

Harmony Tee’s journey into Singapore’s funeral services industry wasn’t planned—it was prompted by a series of life events that reshaped her path. She grew up listening to stories of how her grandfather built a funeral service business rooted in compassion and community. He was known for personally comforting families and ensuring that each farewell was dignified and heartfelt, which instilled in Harmony the understanding that providing care went beyond logistics; it required empathy and connection. 

But it wasn’t until Harmony found herself thousands of miles away, working in the United States, that the weight of responsibility for the family business settled heavily on her heart. Her father’s health was starting to decline, and the family business—Hock Hin Undertaker—was at risk of being sold due to his crucial role in the day-to-day operations. Harmony knew the time had come to return home—not just to be with her family, but to take on a legacy that was far more personal than she’d ever imagined. 

Stepping into the funeral industry brought about challenges that would test even the strongest resolve. The erratic, round-the-clock demands were relentless, and urgent, middle-of-the-night calls that required immediate attention happened regularly. The nature of the role often meant putting others’ needs before her own, leading to long working hours and disruptions to her social life and relationships. “I tried to pace myself,” she shared, explaining how regular exercise and prioritising moments of self-care—like taking brief walks to clear her mind or setting aside time to read—helped her stay grounded amid the chaos. 

In 2018, Harmony decided to branch out from the family business with her own, founding Harmony Funeral Care. The real test of her fortitude came a year later, when a staff member’s mistake led to a lawsuit that dragged on for four years. While the details were difficult to face, the mistake underscored the high stakes of her work and the emotional burden that accompanied it. “I wanted to give up,” she admits. Yet, in the quiet moments of doubt, she reminded herself of why she returned in the first place: to serve the bereaved families in their time of grief and to modernise and transform the industry.  

Harmony’s time at NUS Business School had not only equipped her with the technical skills to manage a business, but had also connected her to a strong support network. Among those who stood by her was Associate Professor Susan See Tho, whom Harmony fondly recalls once said, “It’s not about the mistakes we make, but about how we rise after them.” These words echoed through her toughest moments, and kept her moving forward when it felt easier to step away. 

Today, Harmony leads with the same values her grandfather instilled—compassion, dedication, and a forward-thinking vision. Under her leadership, Harmony Funeral Care has become a pioneer in modern funeral services, introducing complimentary live-streaming and personalised video montages for families. “I realised that meaningful farewells needed to embrace modern practices while honouring tradition,” Harmony explains. Yet, her impact reaches beyond logistics; Harmony understands that grief doesn’t end with the service. She developed a grief handbook filled with daily reflective activities—such as journalling thoughts or drawing memories—to guide families through their healing journey. “Meaningful farewells go beyond the funeral,” she says. Through every service, every gesture, Harmony ensures that families receive the support they need, proving that even in the most difficult moments, care and connection can make all the difference.